FAQ

FAQ

A handy reference guide for all your renovating questions.

Where do I begin?

First, we begin with your vision and ideas.  Seek inspiration from many sources – magazines, online blogs, websites, or even your local neighbourhood.  You’ll start to see common elements in your preferences including choice of materials, colours and other design features. 

Next you can start to sketch sample floor plan layouts using online software or, simply a grab a pencil and paper.  Consider elements such as the direction of light, air flow and connection to your existing home.

When you’re happy to move forward, the next step is to book an onsite introductory consultation with Glen.  Simply contact us and we’ll get the process started!

How long will the renovation process take?

Upon lodging building plans to local council, the approval process can take 3 - 6wks.  A construction period timeframe for a major alteration or extension project can take from 8 weeks to 6 months. 

You’ll find the period prior to and including the estimate stage is the most timely step of a proposed renovation project.  It’s best to thoroughly consider all options available to you at this time.  This includes variables such as planning restrictions, choice of materials and the most efficient use of space, which will enhance you overall satisfaction upon completion of the project. 

To ensure you do not encounter lengthy delays or costly variations throughout the project, we like to make sure all options are investigated during this early stage of the process

So, take the time.  Explore all options available to you and sing out when you’d like some further advice.

I have no idea about colour and finishes, can you help?

We sure can!  We love this part of the process.  It may involve some robust discussions and a few minor differences of option, however we know you’ll always be satisfied with your final choice.

Along with our trusted trade suppliers and specialist sub-contractors, we can assist you in selecting the most appropriate finish, colour scheme and material selection to ensure your renovation enhances the character of the home and more importantly, reflects your way of life.

Will my renovation project require a building application?

Generally, an application for an Alteration to the Dwelling for carrying out building work will be required to be lodged for assessment and approval to local council if the renovation works:

  • change the building’s floor area or height and affects a major structural component, or
  • changes more the 20% of the structural components of the same type (e.g. roof area)

If you are unsure if a building application or plumbing application is required for your project, contact us and we’ll review your proposal.

Who lodges the building application?

We will submit the building application and associated documents for local council approval, on your behalf.  From the planning stage through to the final inspection of the building works, this system allows us to have a direct communication channel with the planning department and building certifier. 

As a result, you get to spend more time throughout your home renovation project getting on doing the important things in your life.

Can I request changes after commencement of building works?

Certain changes, known as ‘variations’, can be taken into account throughout the construction period.  At times, variations may incur an adjustment to the total contract price or delay to the building works. 

However, our clients can view their own project schedules at any time via access to a secure online portal.  This ensures delays are kept to a minimum and sufficient time is available to decide preferred selection choices.

Testimonials
Glen showed up when he said he would and supplied exactly what was asked with minimal fuss. Thank you.
Renee Maher Toowoomba
Glen is so easy to work with, he finds the best solution possible everytime.
Paula Naumann Wellcamp
Glen and Bec were great to deal with. My house took longer than expected but the end result is just what I wanted.
Mal C. Nobby
Was very pleased with the work and friendly, helpful service.
Anne T. Cambooya
They are a friendly company and try to get the job done as quick as they can. Very helpful.
Helen N. Felton